Remote Network Monitoring & Remote Network Management

P
roactive Network Monitoring avoids unnecessary downtime. As organizations continue to rely more heavily on advanced technology, it becomes even more essential to maintain a clear understanding of exactly how the systems within your network are performing. Proactive monitoring of internal servers, workstations, laptops, tablets, smart phones, remote computers, network infrastructure, windows event logs and business critical applications are vital to the overall network performance and operational health of your business.

The Go2IT Group provides proactive network monitoring services that provide instant alerts and notifications via text, email or cell phone when problems or changes to a network or connected devices are detected. Did you know the number of users experiencing problems or critical system failures increases exponentially with time? Early warning allows for user notification and redundancy measures to be utilized. Automatic resolution potentially eliminates any user downtime. The Go2IT Group monitors all aspects of network connected devices and knows when they have surpassed safe operating thresholds and are moving into potentially dangerous operating parameters.

Best of all, we do this using one of two service delivery methods:

  • Managed IT Services Delivery Model - The Go2IT Group offers a complete, turn-key IT Support department from our Network Operations Center (NOC) located in Westlake, Ohio. With resources to service and support organizations of any size, Managed Services provide instant help desk on demand.
  • IT Support Delivery Model - The Go2IT Group provides network monitoring services for internal IT departments that are in need of a helping hand. As an extension to your existing IT support personnel, The Go2IT Group will provide mundane networking tasks and leave your team to focus on other matters.

Regardless if you have an existing IT Support Staff and need additional help to decrease workload or need a more robust and complete Managed IT Services Solution, The Go2IT Group offers convenient and easy to implement network monitoring solutions that fit any business.

Customizable Proactive Monitoring

The Go2IT Group's 24x7x365 Proactive Remote Network Monitoring service is fully customizable. Our network engineers and IT support technicians can create an endless number of alarms and alerts specific to your network requirements, threshold notification settings, and business functions that are most important to your organization.

System Status Reporting

Included within in our intuitive Network Monitoring services are comprehensive and fully customizable monthly reports. Our complete Integrated IT Management Reports include:

  • Detailed list, table and graphic style reports
  • Complete and customizable reports
  • Hardware and Software Inventory
  • Complete Computer Changes
  • Disk Utilization
  • License Usage and Compliance
  • Network Usage and Statistics
  • Server and Workstation Uptime History
  • Computer Logs and Status

Patch Management

Professional IT support staff and help desk technicians alike know that when their network is at risk, the organization is at risk. It is a daunting and sometimes impossible task to keep up with and apply security or software updates as they become available. We all know how many patches Microsoft can release at any given time. Most often, these patches need to be tested in a sand-boxed environment before they can be deployed across the IT infrastructure.

Luckily, The Go2IT Group and our comprehensive Remote Network Monitoring Service provides additional value-added services including Patch Management. Our automated Patch Management service keeps servers, workstations and remote computers up-to-date with the latest important security patches and software updates. The Go2IT Group provides the tools to enforce policies and to easily address the complexities of software and security patch deployment.

Remote Network Monitoring & Management (RMM)

The Go2IT Group believes in the power of simplicity. Remote Network Monitoring and Management delivers proactive, enterprise-class IT systems management through integrated automation that is powerful, flexible and scalable. Remote Network Monitoring Services include features and toolsets that provide maximum IT efficiency, support delivery and proactive, forward thinking.

24x7 Network Monitoring from The Go2IT Group - Efficiency, Productivity, Performance and Availability.

Features and Benefits:

  • User Defined Monitoring and Instant Network Alerts
  • Monitor Computer Online / Offline Status
  • Network Performance Monitoring
  • Windows Event Log Monitoring
  • File and Directory Monitoring
  • Database Monitoring
  • Patch Management
  • Discover, Install, and Audit New Systems that enter the Network
  • LAN Monitoring Alerts When New Devices are Detected
  • Know if Disk Space is Running Low on Computers
  • Email, Text & Cell Phone Alerts
  • Reduce Downtime and Service Outages
  • Comprehensive Monthly Reporting on all Activity

The power of IT, the simplicity of Managed Services and the affordability of a Remotely Managed and Monitored Network Infrastructure. You owe it to your bottom line to check out what's included within our unique and feature-rich IT monitoring services:

  • 24x7 Monitoring & Verification
  • Server Availability Monitoring
  • Critical Service Monitoring
  • Event Log Monitoring
  • Data Backup Log Monitoring
  • Anti-Virus Log Monitoring
  • Performance Monitoring
  • Patch Management
  • Escalations and Notifications

Go2IT Technical Support

IT Technical Support from The Go2IT GroupSleep well at night knowing your network is protected.

The Go2IT Group is always here for you. Day, Night, Weekends & Holidays... 24/7.

Phone: 866.424.1233

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