Skip to content

California Privacy Disclosure

Last Revised: July 1, 2024

The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CPRA”), grants specific rights to California residents regarding their personal information. This section outlines those rights, how you can exercise them, and our practices concerning the collection, use, retention, disclosure, sale, or sharing of personal information.

Consumer Rights

Right to Know

You have the right to request that we disclose the personal information we collect, use, disclose, sell, or share. Specifically, you may request that we disclose the following:

  • Categories of personal information we have collected about you.
  • Categories of sources from which personal information is collected.
  • Business or commercial purpose for collecting, selling, or sharing personal information.
  • Categories of third parties with whom we disclose personal information.
  • Specific pieces of personal information we have collected about you.

You may also request information regarding:

  • Categories of personal information that we have sold or shared and the categories of third parties to whom the personal information was sold or shared.
  • Categories of personal information that we disclosed for a business purpose and the categories of persons to whom it was disclosed.

Right to Request Deletion

You have the right to request that we delete any personal information about you which we have collected from you. If it is necessary for us to maintain your personal information for certain purposes, we are not required to comply with your deletion request. If we determine that we will not delete your personal information when you request us to do so, we will inform you and tell you why we are not deleting it.

Right to Opt-Out of Sale or Sharing of Personal Information

You have the right to direct a business that sells or shares personal information about you to third parties not to sell or share your personal information. We do not sell your personal information for monetary consideration. However, we do use cookies for targeted advertising purposes. The collection of data through certain cookies for our targeted advertising purposes may be considered a “sale” and is considered “sharing” under the CPRA. To opt-out of having your information sold and shared with third-party website analytics and digital advertising service providers for this purpose, visit our “Do Not Sell or Share My Personal Information” web page.

Right to Correct Inaccurate Personal Information

You have the right to request a business that maintains inaccurate personal information about you to correct that inaccurate personal information, considering the nature of the personal information and the purposes of the processing of the personal information.

Right to Limit Use and Disclosure of Sensitive Personal Information

You have the right to direct a business that collects sensitive personal information about you to limit its use of your sensitive personal information (1) to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services; (2) for certain business purposes; and (3) as authorized by the implementing regulations of the CPRA. Go2IT Group does not use or disclose any sensitive personal information for any purpose other than those permitted under the CPRA.

No Discrimination

You have the right not to be discriminated against because you exercised any of your aforementioned rights.

How to Submit a Request

To exercise the rights described above, you must submit a verifiable request to us. You can do so by emailing us at helpdesk@go2itgroup.com.

If you maintain an online account with us, we will verify your identity for a request through the normal account authentication process, meaning you will need to sign on with your username and password.

To submit a verifiable request, you will be asked to provide certain information to help us verify your identity. The information we ask you to provide to initiate a request may differ depending upon the type of request, the type, sensitivity, and value of the personal information that is the subject of the request, and the risk of harm to you that may occur as a result of unauthorized access or deletion, among other factors.

You may designate an authorized agent to make a request on your behalf by providing the agent with signed written permission to do so.

If we cannot verify your identity or authority to make the request, we will not be able to comply with your request. We will inform you if we cannot verify your identity or authority. We will only use personal information provided in a verifiable request to verify the requestor’s identity or authority to make the request.

Personal Information We Collect

We collect and use personal information to provide the best possible experience. Personal information is information that identifies, relates to, describes, references, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”). The categories of Personal Information we collect and may have disclosed in the past 12 months are as follows:

Category               

Examples         

Collected         

Disclosed

Identifiers

Name, IP address, email address, phone number

YES

YES – Service Providers

Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

Name, address, phone number. Some information may overlap with other categories.

YES

YES – Service Providers

Protected Classification Characteristics

Age, race, color, national origin, citizenship, religion, etc.

NO

N/A

Commercial Information

Company name, address, email address, phone number

YES

YES – Service Providers

Sensitive Personal Information

Social Security number, driver’s license, financial account information, etc.

NO

N/A

Biometric Information

Fingerprints, faceprints, voiceprints, etc.

NO

N/A

Internet or Other Similar Network Activity

Browsing history, search history, interaction data

YES

YES – Service Providers

Geolocation Data

Physical location or movements

NO

N/A

Sensory Data

Audio, electronic, visual information

NO

N/A

Professional or Employment Related Information

Job history or performance evaluations

NO

N/A

Non-Public Education Information

Education records, transcripts, grades

NO

N/A

Interferences drawn from other Personal Information

Profile reflecting preferences, characteristics, behavior, etc.

NO

N/A

Retention of Personal Information

Go2IT Group collects and discloses personal information, including the sensitive personal information, described above for a variety of business purposes as described in the section entitled “How do we use this information” above.

Go2IT Group will retain the personal information, including the sensitive personal information, described above for as long as your account is active, or as needed to provide you with products and/or services. We will also retain and use your information as necessary for legitimate business reasons, including as needed to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When we have no ongoing legitimate business reason to process your information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

Personal Information of Minors

Go2IT Group does not have actual knowledge that it sells or shares personal information about minors under the age of eighteen.

Contact Us

If you have any questions or comments about this Disclosure or your Personal Information, please contact us at:

The Go2IT Group

26260 Center Ridge Rd., Westlake, OH 44145

Email: helpdesk@go2itgroup.com

Phone: 440-471-8210

Contact Form: https://go2itgroup.com/contact-us/