Company

The Go2IT Group

Go2IT is a leading provider of IT Services Nationwide.  Headquartered in Westlake, Ohio, Go2IT offers Managed IT Services, Nationwide Field Services, IT Consulting, Break/Fix Services and a full service IT Help Desk.

In The Beginning - Founded in 1995, Go2IT was created to offer a personalized experience for clients seeking to outsource the recruitment of premier IT talent.  Gaining traction quickly, Go2IT was soon attracting many of Northeast Ohio's most prestigious Fortune 500 companies as clients.  On the strength of an ever-growing client list, Go2IT soon exploded beyond the Cleveland market and began providing top technical talent to clients nationwide.   

Growth and Expansion - Leveraging relationships with several hometown clients with national interests, Go2IT began exploring opportunities in major markets across the United States. Fueled by success and continued achievement, Go2IT seized an opportunity to compete in the hardware deployment space by servicing large scale Point-of-Sale projects for national retailers.  Through a sizable partner network, Go2IT began servicing numerous OEM's and leading national service providers to deliver hardware deployment services, warranty support services, desktop services, break/fix services and contingent labor.  As the reputation grew, so did the company.  Go2IT would soon service hundreds of Fortune 1000 clients on projects of varying size, scope, and complexity.  Go2IT's footprint now included all 50 US states.  

Coming Full Circle - As a natural extension of services offered, Go2IT jumped into Managed IT Services to offer a fully outsourced IT management solution to small and mid-sized businesses.  Having implemented a full-service, locally based help desk, Go2IT utilized it's recruiting prowess to build the best team of technicians and engineers available today.  Offering resources and a level of experience that other MSP's simply cannot match, Go2IT continued to expand its client base.  Today, Go2IT services hundreds of clients across all industries, including retail, manufacturing, insurance, education, telecommunications, construction, hospitality, government, professional services, and many more.


The Go2IT Group has been a leading national provider of Information Technology Services and Support since 1995. Based out of Westlake, OH, Go2IT specializes in the following key core competencies of IT support, IT Outsourcing and IT Consulting:

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Historic Overview of The Go2IT Group

1995 - The Foundation

Career Connections Staffing Services Inc. (CCSSI) was formed in 1995 as an Information Technology staffing firm based out of Cleveland, Ohio. Initially specializing in traditional staff augmentation and direct placement services, CCSSI was able to establish a niche as information technology staffing specialists within its first few years of existence. CCSSI was able to attain "Tier 1" vendor status with several Fortune 500 companies within the Cleveland / Akron market including First Energy Corp, Progressive Insurance, National City Bank, Key Bank, Bridgestone / Firestone, Lubrizol Corp, Eaton Corporation, Parker Hannifin, Lincoln Electric, Avery Dennison, Sherwin Williams, Bank One and General Electric. Within 12 months, CCSSI had become a preferred vendor with GE, having placed over 100 contractors at facilities located across 38 states. CCSSI had developed an effective recruiting model capable of locating top talent across a variety of industries, anywhere in the country.

2001 - Creation of The Go2IT Group

In 2001, The Go2IT Group was created to distinguish its Information Technology Staffing Services from other lines of business. Further expanding its service offerings, Go2IT launched its Field Services division in 2002. Having developed a national recruiting model, Go2IT was now able to reach top talent anywhere in the country and began assembling a comprehensive database of desktop support technicians and skilled field engineers capable of being dispatched to any location in the United States at a moment's notice. Go2IT quickly developed a solid reputation based on reliable resources and excellent customer service. Experiencing rapid growth within this business segment, Go2IT began installing, de-installing, managing and maintaining networks for some of the country's largest retailers, hotel chains, restaurant chains, pharmaceutical companies, financial institutions, and telecommunications companies.

2006 - Managed Services Extension is Born

As a natural extension to the IT support it was already providing, Go2IT began offering Managed Services to its clients directly in 2006. With its significant investment in hardware and software tools, Go2IT's team of IT professionals was able to provide remote and onsite support to clients located anywhere in the country. Go2IT began offering 24/7 monitoring of client networks and on demand Help Desk services in order to provide instant support to clients experiencing technology-related problems.

2011 - Hardware Division

In 2011, The Go2IT Group continued to expand by supporting additional hardware solutions based on the Intel Technology Platform. These solutions have allowed The GO2IT Group to fulfill a critical need in the small and mid-sized business segment by providing complete turn-key solutions with end-to-end support. One vendor, one support contact. These complete certified solution recipes have allowed for extensive hardware and software growth along with greater network infrastructure stability, allowing organizations to focus more on business growth and less on business support. Hardware offerings include Certified Intel Server Systems, Laptops, Tablets, Ultrabooks and Small-form-Factor workstations that have a miniature footprint with enormous power capabilities.

Backup and Disaster Recovery were also growing areas of focus in 2011 for The Go2IT Group; delivering cloud based online backup with full-on backup-to-disk-to-cloud solutions. Additional options included continuous data protection appliances. Our CDP appliances offer flexible disaster recovery options including Site-to-Site Data Backup to ensure mission-critical data is preserved safely in multiple geographical locations.

2020 - Continued Growth

In 2020, Go2IT is among the largest and fastest growing Managed IT Services companies in Cleveland, Ohio.  Built upon outstanding personalized service and a world class technical team, Go2IT continues to attract and retain new clients and has experienced consistent year over year growth.  With the addition of its Residential Services, Go2IT has expanded its already impressive portfolio of service offerings, allowing it to continually improve its reach into the Northeast Ohio IT Services market.  Go2IT remains firmly established as a leading IT Service provider in 2020 and beyond. 

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26260 Center Ridge Rd., Westlake OH 44145

 

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