The Cleveland Ransomware Attack

In the tech world, we often hear about cyberattacks, but it hits differently when it happens right in our backyard. Recently, Cleveland faced a significant ransomware attack that not only disrupted operations at Cleveland Hopkins International Airport but also forced Cleveland City Hall to shut down. At Go2IT, we want to break down what happened, why it matters, and how you can protect your business from falling victim to similar threats.

What is Ransomware, Anyway?

Ransomware is a type of malicious software that locks your data by encrypting it. The hackers then demand a ransom, typically in cryptocurrency, to unlock it. It’s like a digital hostage situation. Sometimes, hackers also steal data, threatening to sell it if the ransom isn’t paid. This makes ransomware a double-edged sword: pay up or risk losing sensitive information.

Ransom demands aren’t pocket change. In 2023, the average ransom demand for attacks on state and local governments was a whopping $3.3 million, with actual payments averaging $2.2 million. Negotiations can be tricky, often resulting in higher costs. Paying the ransom is risky business; you’re dealing with criminals, and there’s no guarantee they’ll keep their word.

What Went Down with Cleveland’s Shutdown?

Imagine arriving at Cleveland Hopkins International Airport, only to find blank flight information screens and employees without email access. This wasn’t a mere glitch – it was ransomware. For nearly a week, key systems were dark. Initially, city officials downplayed the issues, but they later confirmed that ransomware was to blame. The attack not only disrupted city operations but also forced Cleveland City Hall to shut down, underscoring the urgent need for robust cybersecurity measures.

On Friday, June 18, the City of Cleveland confirmed that the incident disrupting their IT systems and closing City Hall for the week was a ransomware attack. The city’s IT Department, aided by the FBI and the Ohio National Guard’s Cyber Reserve Unit, identified and contained the threat, but the investigation is ongoing. Despite the closure of City Hall, essential services like waste collection, recreation centers, airport operations, Cleveland Public Power, Water, and Water Pollution Control remained fully operational.

The exact entry point for the ransomware in Cleveland remains unclear. However, common culprits include phishing emails, weak passwords, and software vulnerabilities. Phishing emails trick users into clicking malicious links or downloading harmful attachments. Once inside, ransomware spreads, often targeting backups to maximize damage.

Preventative measures are your best defense

Ransomware might sound daunting, but you can take effective steps to protect your business. Here are some essential tips:

The ransomware attack on Cleveland is a stark reminder that cyber threats are real and can happen to anyone. At Go2IT, we are dedicated to helping businesses protect their operations through comprehensive cybersecurity solutions. By implementing strong security practices and staying informed about emerging threats, you can protect your organization from the devastating impact of ransomware.

Want to learn more about how Go2IT can help with your cybersecurity? Reach out to us today. Let’s work together to create a safer digital environment for your business.