What is a Managed Services Provider (MSP) ?

What is a Managed Services Provider?

A managed services provider (MSP) provides management of a company’s IT infrastructure, support for end user’s systems, help desk, security, backups, networking, onsite support and more.  MSPs works behind the scenes monitoring systems remotely to mitigate and resolve issues to provide customers with little to no downtime.  Being proactive and preventing issues before they occur saves time and money.  MSPs handle day to day troubleshooting for end users via easy to use ticketing systems, allowing for more productivity.

Experts in the field: 

  • MSPs like The Go2IT Group have a staff with solid experience in different facets of IT.  This allows companies to engage and utilize their knowledge without investing in employees that would not necessarily be needed on a full-time basis.  Businesses can benefit from having these experts on-demand based on a specific SLA.
  • Because MSPs are solely focused on technology, they can help businesses stay in the know on current trends, recommend important upgrades to security and infrastructure, provide advice on software applications, manage license agreements and help to make decisions that are best suited to a particular business and industry. 

Access to technology:

  • Because MSPs are only focused on technology, they have more and better access to robust software applications, security applications, ticketing systems, monitoring tools and more.  They can implement and tailor these tools for a specific business, essentially acting as an extension of the business by keeping their IT operations running smoothly.

Backups and Disaster Recovery:

  • If customer’s data was breached or lost, the company would endure financial repercussions and customer confidence would be lost.  MSPs are experts when it comes to creating a plan that can prevent such losses.  They can also provide training for employees to mitigate data loss.  Most importantly, they can restore lost data in a timely manner with very little down time.   

Security:

  • MSPs stay up to date on new threats, monitor vendor patch release cycles, update antivirus software, and upgrade network security configurations to keep businesses secure from malware, viruses, and hackers. Companies that partner with an MSP will have less attacks and infections which means a reduced downtime and more confidence from customers.

 

The Go2IT Group has worked with thousands of clients to develop plans that are best suited for their business model.  If you are interested in learning more about our IT services, let us provide a free network evaluation for your business.

Most Recent

Memory VS Storage

By Go2IT Group
February 25, 2021 Category: Memory, RAM, Storage

Have you ever been confused about memory vs.storage? Are they same or different? Which is more important to the computer? Many computer users consider memory and storage to be the same thing. If you are unsure about the difference between them, this post should clarify for you. The term memory refers to the component within your computer that allows for short-term data access. You may recognize this component as RAM, or random-access memory. Your computer performs many operations by accessing data stored in its short-term memory. Some examples of such operations include editing a document, loading applications and browsing the internet. The speed and performance of your system depends on the amount of memory that is installed on your computer. Memory, as the link between theCentral Processing Unit (CPU) and data in your computer, is the most essential element of a computing system. Memory consists of main memory and cache, while the main memory includes two types: RAM (Random Access

Energy Efficient Computing

By Go2IT Group
February 18, 2021 Category: Energy Efficiency, Smart Computing

When it comes tohow computers waste energy, most consumption stems from personal habits. This is especially true when it comes tomiscellaneous electrical load(MEL). MEL is a phenomenon that occurs when devices and electronics around the home or office burn unnecessary wattage, causing your energy bill to rise. The majority of computers are subject to MEL because they are often plugged in for extended amounts of time. Its been said that business owners should consider taking stronger steps to reduce their environmental impact. Switching to energy-efficient equipment and appliances is a smart way to reduce your environmental impact while also reducing your energy costs. You could take even stronger action by using solar power, which can be at a cost upfront but helps you to make enormous savings and will allow you to position yourself as a green company (something that appeals greatly to modern-day consumers.) If this option is not feasible to your company, there are some other ways

Covid 19 Phishing Scams

By Go2IT Group
February 11, 2021 Category: General

Scammers often take advantage of health scares to distribute phishing scams. The COVID-19 pandemic continues to produce dozens of such campaigns, scaring recipients into clicking on harmful links or attachments in emails, text messages or social media posts. Examples of COVID-19 Scams Fabricated notices from health organizations (e.g., the CDC or local/state health departments) Fake updates from an employer about policies or procedures to address the risk Phony websites containing maps and dashboards Information about protecting yourself, your children or your community that contains malicious links or attachments Charitable appeals to help victims of the virus, which are not legitimate Requests to send checks or change bank account routing numbers to different addresses because of working from home How to Protect Against COVID-19/Coronavirus Scams Be vigilant for COVID-19/coronavirus scams during the coming weeks. If you suspect a message may be a phishing scam, please report

866-424-1233

Contact Us

 

26260 Center Ridge Rd., Westlake OH 44145

© , The Go2IT Group, All Rights Reserved
  • Privacy Policy
  • Terms and Conditions
  • Email Us
  • Blog

  • Powered by Virteom Logoirteom